Last Updated: 26th of May,2025
Welcome to TradeHub Africa (“we”, “our”, or “us”). Your privacy is important to us, and we are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our classified ads platform at https://tradehub.africa (the “Website”).
By using our Website, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We may collect and process the following categories of personal data:
1.1. Information You Provide Directly
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Name, email address, phone number, and contact details when you register.
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Listing details when you post ads (title, description, images, location).
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Communications sent via the platform (chat messages, inquiries).
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Payment and billing information (when applicable).
1.2. Information We Collect Automatically
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Device information (IP address, browser type, device type, OS).
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Usage data (pages visited, time spent, actions taken).
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Cookies and similar tracking technologies.
2. How We Use Your Information
We use your information for the following purposes:
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To create and manage your account.
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To facilitate your use of the Website (e.g., post ads, respond to ads).
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To communicate with you (e.g., updates, promotions, customer support).
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To personalize content and user experience.
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To ensure platform security and fraud prevention.
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To comply with legal obligations.
3. Sharing Your Information
We may share your data with:
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Other users, when you post or respond to listings.
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Third-party service providers (e.g., hosting, analytics, payment gateways).
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Law enforcement or regulatory agencies when required by law.
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In the event of a business transfer (e.g., merger, acquisition, asset sale).
4. Data Retention
We retain your personal information as long as your account is active or as needed to provide our services. We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce agreements.
5. Your Rights and Choices
Depending on your location and applicable laws, you may have the right to:
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Access the personal data we hold about you.
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Request correction or deletion of your data.
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Object to or restrict our processing of your data.
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Withdraw consent at any time (where consent is the basis of processing).
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Opt-out of marketing communications.
To exercise these rights, contact us at [insert contact email].
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You may adjust your browser settings to refuse some or all cookies, but this may affect the functionality of the Website.
7. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your data from unauthorized access, loss, or misuse.
8. Children's Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
TradeHub Africa
Email: support@tradehub.africa
Website: https://tradehub.africa